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If you'd like to permanently remove your oloo account and all associated data, follow the steps below.
This action is permanent and cannot be undone.
Deleting your account will permanently remove your profile, posts, matches, messages, and all other data. You will not be able to recover this information. Any active subscriptions should be cancelled separately through the App Store before deleting your account.
Launch oloo on your iOS device and make sure you're signed in to the account you want to delete.
Tap your profile picture or the Profile icon in the bottom navigation bar to open your profile page.
Tap the Settings icon (gear ⚙️) in the top-right corner of your profile page.
Scroll down in Settings and tap Account to open the account management options.
Tap Delete Account at the bottom of the Account section. You will be asked to confirm your decision.
Read the confirmation prompt carefully, then tap Confirm Delete to permanently delete your account. Your data will be fully removed within 30 days.
If you're unable to log in or access the delete account option in the app, our support team can help you delete your account manually.
Email Us to Delete AccountCan't find the answer you're looking for? Our support team is here to help you with any questions.